Shipping policy

Last updated: July 29, 2026

REYWMER ships to countries and regions that are available for selection at checkout. Shipping availability can change based on carrier coverage, product restrictions, warehouse availability, and destination requirements. If a destination cannot be selected at checkout, we are not currently able to ship there.

Shipping origins

Accessories are dispatched from China. Complete vehicle products are dispatched from our United States West Coast warehouse. Products in the same order may ship separately and may arrive at different times.

Order processing

Orders are normally processed within 2–5 business days after payment is confirmed. Business days exclude weekends and public holidays. During high-volume periods, processing may take longer. If a significant delay affects your order, we will contact you using the details provided at checkout.

Delivery estimates

Standard delivery normally takes 7–20 business days after dispatch. The estimated total time from order placement to delivery is therefore approximately 9–25 business days. Complete vehicle deliveries may use freight service and may require a delivery appointment. Delivery times are estimates and are not guaranteed because customs clearance, carrier delays, weather, local holidays, and other events outside our control can affect delivery.

Shipping rates

Orders with a merchandise subtotal of USD 100 or more qualify for free standard shipping. For orders below USD 100, the available shipping methods and charges are displayed at checkout before payment.

Tracking and delivery

When tracking is available, tracking information will be sent after the order ships. Customers are responsible for providing a complete and accurate delivery address. Please contact us promptly if you notice an address error; we cannot guarantee changes after an order has been processed.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, customs charges, or handling fees imposed by the destination country or region. Unless these charges are expressly collected at checkout, they are the customer’s responsibility.

Lost, delayed, or damaged shipments

If tracking shows no movement for an unusual period, or if an order arrives damaged, please contact us with the order number and relevant photos where applicable. We will work with the carrier and provide an appropriate resolution in accordance with applicable law.

Contact

Questions about shipping can be sent to 653372914@qq.com or by phone at +86 188 9825 6205.